privacy policy

UPDATED 03.19.2025

Studio Fly Privacy Policy

1. Introduction

This Privacy Policy outlines how Studio Fly, LLC ("Studio Fly", "we", "us", or "our") collects, processes, and protects your personal data through your use of our websites, including THESTUDIOFLY.COM and members.THESTUDIOFLY.COM (collectively, the "Websites"). This applies both online, when you visit our Websites, and offline, when you provide information to us. By engaging with our Websites, you affirm that you are over 13 years of age, as we do not knowingly collect personal information from children under 13. If a child under 13 has provided us with personal information, we encourage guardians to contact us for its removal. Your use of our Websites constitutes acceptance of this Privacy Policy and our Terms of Service.

2. Data We Collect and Its Use

We collect various types of personal data to provide and improve our services. This includes:

Communication Data: Includes information from your communications with us. Used for interaction records and legal claims defense, processed based on our legitimate interests.

Customer Data: Includes purchase details and billing information, processed to complete transactions. Note: billing data is also processed by third-party payment vendors under their privacy terms.

User Data and Technical Data: Includes usage details and technical logs to enhance service security, website operation, and user experience, under our legitimate interests.

Marketing Data: Relates to your preferences in receiving marketing from us and our third parties, aimed at promoting engagement under our legitimate interests.

3. Non-Refund Policy

All sales made through our Websites are considered final and non-refundable. This policy supports our commitment to high-quality service and aids in managing client expectations regarding the permanent nature of transactions.

4. Intellectual Property Access

We grant you limited access to our online courses as part of our services, subject to the terms of this policy. This content remains our intellectual property, and you agree not to copy, modify, or redistribute any materials without explicit permission.

5. Duration of Coaching Agreement

The coaching services provided under this agreement are active for a period explicitly agreed upon at the beginning of the coaching relationship, outlined in a separate written agreement.

6. Collection Methods

Data is collected directly from you when you voluntarily provide it and automatically through our use of cookies and other tracking technologies on our Websites. We also receive data from third parties like analytics providers.

7. Marketing Communications

You can opt-in to marketing efforts through methods specified within our communications. You may withdraw consent at any time by contacting us or using the opt-out links provided in our communications.

8. Sharing Your Data

We may share your data with service providers and affiliates as necessary to provide our services and for legal compliance. International data transfers will be protected by appropriate safeguards.

9. Data Rights

You have the right to access, correct, or delete your personal data, subject to legal restrictions. Please contact us to exercise these rights.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our Websites. We encourage you to periodically review this page for the latest information on our privacy practices.

Consent and Acknowledgment

By using our services, you acknowledge you have read and understood this Privacy Policy and agree to its terms.